The Value of Usage Profiles


Within a single business you see a variety of communications requirements between different groups based on their roles. Not everyone needs all the available features of a modern Unified Communications (UC) solution. Some people might only need simple local phone service. Others might need messaging, phone and conferencing features. Some people never work remotely. Others are rarely in an office. A customized UC solution should allow different feature packages within the same organization based on operational needs.

5 Reasons to Switch to the Cloud

UNIVERGE BLUE Business Cloud Services Infographic

With a better understanding of the cloud, we can easily begin to realize its full capabilities. The cloud can be one of the best tools for any office – providing a cost-effective, reliable and easy to manage hosted telephony system. Cloud is no longer the new technology on the scene, and it keeps improving as time goes on. Today, cloud provides startups and organizations of all sizes with access to powerful Unified Communications (UC) business phone solutions.


Why Make the Switch to the Cloud?

Diagram of cloud communications

In today’s changing technology landscape, finding the right communications partner for your business phone services is a tremendous boon. Having a powerful infrastructure in place, the ability to resolve issues remotely, strong mobile and collaborative capabilities – these factors improve and simplify the management of your company’s communications system. A cloud Unified Communications solution streamlines the flow of business operations.

Don’t Let Winter Disrupt Your Business

Snowy winter road

Imagine a blizzard coming down, blanketing the roads in a white sheet, making driving conditions impossible. Maybe you woke up ill, with not enough energy (or sensibly not wanting to share a bug with your co-workers) to physically make it into the office.

Mobility is one key feature of a cloud-based unified communications (UC) solution that comes in handy when weather or life becomes too problematic to make it into the office. With a strong UC telephony solution in place, your staff can utilize its features to work effectively regardless of their physical location. There is no need to slow operations or lose sales because of the weather. Make sure your UC system can perform no matter what the season throws our way.

Basic Requirements for a UCaaS Solution


Exploring the options on a Unified Communication as a Service (UCaaS) telephony solution that fits your organization can be time consuming. Luckily, we have the internet at our fingertips for some immediate research to lay the groundwork. This infographic illustrates some key elements to look for when searching for a cloud communications service provider.

Why Hosted Communications?

Sunlight on Clouds, Why Hosted Communications

People have been talking about the cloud for quite some time. Now that most of us see the capabilities of hosted (cloud) solutions, we understand how helpful it can be within our business. The cloud is safe and secure to work with and can be one of your company’s most vital tools for cost-effective growth, offering a wealth of built-in benefits, like business continuity and disaster recovery in case of an emergency.