Cloud technology is not the future. It’s already here. Cloud-based services have become familiar to most businesses. Online suites of digital tools – Salesforce, Microsoft Office 365, Adobe Creative Cloud, Google Apps for Work, etc. – are common and increasing their market share year over year. A record 93% of enterprise surveyed by Spiceworks are now using one or more cloud-based services in their operations.
The disruption caused by digital technology is well documented:
- iTunes & Napster’s impact on the music business
- Amazon’s impact on the book industry
- Netflix killing the video store
Cloud is simply the next step in digital technology disruption. The current level of cloud activity is staggering, with a growth rate showing no sign of slowing. Just look at this infographic by Excelacom – What happens in an Internet Minute:
The sheer economics of cloud-based software dictate the shift. Maintaining secure, bug-free code is a costly endeavor. Updating thousands, often millions, of individual software installs is no longer practical. Cloud-based software can be maintained and upgraded with advantages in flexibility and agility unattainable with endpoint installations. The majority of R&D funding for cyber-security is focused on securing data centers and infrastructure rather than millions of endpoints – desktops, laptops, tablets, phones.
What began with a movement to mobile technology – BYOD and shadow IT – has become a business standard. Unified communications systems – voice, mobility, messaging, presence, conferencing and even contact center technologies – are now available to businesses and organizations of all sizes as cloud-based solutions.
Increasingly, communications solutions are no longer driven by IT departments in the workplace. The requirements and demands made on digital communications providers are driven by business staff – the end users of the solution. This is one of the many factors accelerating the growth of cloud-based communications. Businesses can now outsource the build, maintenance and security of a unified communications solution to a provider’s infrastructure and team of experts.
On the Technology Horizon
As difficult as it is to predict the future, developing technologies – like robotics, virtual reality, 3D printing and the Internet of Things – make flexibility and agility a 21st century business requirement. The smart business is prepared to respond to change. Global investment in digital infrastructure is the reality of this century. Are you ready?
Learn more about unified communications and why cloud is a viable option now at our website. Download our free white paper, Enhancing the User Experience with Cloud Unified Communications to learn if a cloud-based solution is right for your business.