Finding the Right Cloud Communications Provider

People using cloud communications and the internet.

Choosing the right unified cloud communications provider from the beginning translates to minimum issues down the line. You can maximize advantages while simultaneously minimizing concerns through due diligence and asking the right questions.

Beyond your business requirements, some of these essential questions relate to the user’s telephony experience and the types of UC features and capabilities available with the cloud provider’s solution.

Telecom History

What’s the provider’s history in the communications industry? A dotcom startup can transform itself overnight into a telecommunications provider, but do they really comprehend the difference between personal chat and business communications services?

UC Features

Which key features are part of a standard package? What capabilities are available? Voice, mobility, conferencing, presence, unified messaging?

Cloud Security

Encryption and comprehensive security protocols are required basics for business cloud UC. Data centers must be safe and secure 24/7. Get information on the availability, resiliency and redundancy of the provider’s infrastructure.

Cloud Flexibility

Is the solution available as a mixed on-premise and cloud environment (hybrid)? Does it easily scale to grow with your business needs – new employees, new locations, etc.?Top 5 Questions to Ask a UC Provider

UNIVERGE BLUE Business Cloud Services

NEC is a global leader and top-tier provider of cloud communications. What sets NEC apart is its 100+ year history of emphasis on innovative telecommunications solutions. The vendor’s training and support infrastructure, as well as customer references are a testament to excellence. NEC customers enjoy 24/7 support, high availability, data mirroring, and powerful disaster recovery options baked into the UNIVERGE BLUE cloud unified communications solution. NEC provides a reliable foundation for business communications.

Visit the UNIVERGE BLUE website to learn more about what NEC’s cloud platform can provide for your business. A cloud-based unified communications system offers features and tools to small and medium businesses that were once exclusive to large enterprise. Download our free white paper; Reduce UC Costs and Increase Business Performance in the Cloud, to learn more about cloud-based UC.